If your event is to be held in your own faculty/departmental facilities, please contact your Timetable Coordinator directly. Follow this link to submit your request to Events Booking at Ã山ǿ¼é. Lobby space must be booked with the corresponding building's Building Director.
There are certain University procedures, policies, and services related to hosting an event at Ã山ǿ¼é which may influence your planning process and impact your budget. Depending on the event type, location, day, and time you may be required to pay for the following services or resources.
When an event is taking place outside regular building hours, a Building Services custodian staff named porter/cleaner is required to be on site for the entire duration of the event adding on cleaning fees based upon the square footage of the areas used during the event and 30 minutes {15 minutes prior and after the event} to allow the porter/cleaner to get access to the building assigned and get all keys and material required for the event.
When an event requires the services of a porter/cleaner, Building Services must charge a minimum of 4 hours to call an employee in on overtime. Our rate is at $63.00/hour. The porter/cleaner assigned to the event is to provide exclusive attendant services with a supplied pager number to be reached at all times.
Building Services cannot use its regular weekend employees to open doors for any events held on Campus. A porter/cleaner must be brought in for the purpose of opening buildings and acting as an attendant. The regular weekend employees are, however, available for safety or sanitary emergencies.
Note - A quote can be provided upon request.
We invite you to read about the silent hours procedures as outlined in the Administrative Handbook under Building Regulations: /adminhandbook/.
Building Services Custodian Staff
The following is a listing of procedures and guidelines to be used when events occur in buildings cleaned by Building Services custodian staff during regular building hours or silent hours.
Custodial Services is responsible for the custodial care of Ã山ǿ¼é buildings by maintaining an environment that is safe, functional and pleasant. Our custodial team provides cleaning services, lock and unlock the doors and service the Community in different ways.
Our team operates 24/7 with staff working days, afternoon, nights and weekend shifts.
Our vision is to be a high-performance team of empowered facilities professionals, dedicated to service excellence, and integral to the success of Ã山ǿ¼é as it aspires to be one of the world's best universities.
To review Building Services custodian services provided, please visit: www.mcgill.ca/facilities/buildings/services
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When an event is held during regular building hours, our custodial team will be responsible for the cleanliness and hygiene of Ã山ǿ¼é buildings as described in the custodian regular and daily maintenance routine. When an event is taking place during regular building hours, Building Services will not promise that the room or areas will be cleaned prior to the event upon customer satisfactory as various and numerous activities are taking place during the regular Building operating day. During your event, a custodian cannot be taken away from his/her daily routine to exclusively service an event but, may provide assistance if necessary or in case of emergencies. When an event is held during regular operating hours, the event is approved without incurring additional cleaning charges under the conditions outlined below.
To ensure fair access to all users, please observe the following guidelines:
- Organizers are expected to maintain care and a high standard of cleanliness;
- If breaks take place in between event – organizers and/or caterer are responsible to make sure that all waste and recycling are disposed in appropriate bins located in areas and to return all furniture that is disposed or moved to its original location;
- All floors to be left free of dust/debris and non-sticky;
- All surfaces that were used, i.e. desktops, counters, ledges to be properly cleaned;
- All washrooms to be left in the same condition they were found;
- Failure to comply with those conditions – charges will apply.
The District Supervisor will make the Events Support Supervisor aware of any situation in which a client has left a room or area or building significantly dirtier and messier than anticipated. This will be done the next working day, sooner if possible. The client will be charged for extra cleaning services at a rate of $63.00/hour.
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Follow up expected after the event
When a client pays for cleaning services or extra custodian(s) as per silent hours or for any others services not only cleaning provided by Building Services, the District Supervisor will ensure that the cleaning work is performed directly after the event. Should special circumstances arise; the District Supervisor will inform the Events Support Supervisor of the changes in plans at the earliest. If you may encounter any dissatisfaction preceding, during or after your event – May you without delay submit your comments to Nakita Darveau, Events Support Supervisor at nakita.darveau [at] mcgill.ca as we value your comments and opinions.
Events Support – set up, rental of equipment
It is required that all rental inquiries are in writing via e-mail to special.events [at] mcgill.ca.
The items are available on a first come first serve basis. We recommend that you reserve the equipment as soon as you are aware that you need it. Consult the Events Support Catalogue for the list of equipment available at Events Support.
To request an estimate for your event, submit the following details:
Event description;
Event Location (Building / rooms and areas booked);
Event Date (date / start and end time);
Items and quantities per item;
Setup requirements (if setup is required, please include a floor plan).
Please contact by telephone if you have questions or concerns about the rental at 514-398-3776.
Payment
Clients may pay by FOAPAL Number - please provide us with your complete and detailed number (33 Digits) or External Client ID number (9 digits).
Security Agents
Security Agents provide coverage on Ã山ǿ¼é property during events, construction, licensed liquor events, short and long term University building projects, special department events that require VIP security, crowd and traffic control and more. Click here for the booking procedure and Agent Booking Policy.Ìý
Air-ventilation and/or air-conditioning
Electrician
To request a service or report a problem, contact the Facilities Call CentreÌýatÌýfcc.fod [at] mcgill.ca orÌý514-398-4555
For more information on our services, see ourÌýServicesÌýsection.
Audio-Visual equipment
Click to request services for audio-visual equipment.Ìý
Parking
ClickÌýhereÌýfor more details on parking services.Ìý
Catering