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Vue d'ensemble
Sant茅 : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
Terms: Automne 2019, Hiver 2020
Instructors: Levesque, Yvan (Fall) Therrien, Serge; Levesque, Yvan (Winter)
Prerequisite: CHLC 351
