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Exigences du programme
Le certificat en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement des compétences requises dans la gestion quotidienne de la prestation de services, tenant compte à la fois du volet humain et de la performance organisationnelle.
Cours obligatoires (30 unités)
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CACC 520 Accounting for Management (3 unités)
Vue d'ensemble
Comptabilité : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Trimestres : Automne 2013, Hiver 2014, Été 2014
Chargés de cours : Cohen, Thierry; Lapointe, Deirdre (Fall) Lapointe, Deirdre; Cohen, Thierry (Winter) Parent, Kevin Paul; Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CGMG 210 Fundamentals of Project Management (3 unités)
Vue d'ensemble
Gestion générale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Trimestres : Automne 2013, Hiver 2014, Été 2014
Chargés de cours : Gauthier, Sylvain; Chasse, Andrew (Fall) Gauthier, Sylvain; Oliveira, Dulce (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
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CHLC 351 Foundations of Health and Social Services Systems (3 unités)
Vue d'ensemble
Santé : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Trimestres : Automne 2013, Hiver 2014
Chargés de cours : Robinson, Beverley (Fall) Robinson, Beverley (Winter)
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CHLC 401 Evaluation of Health and Social Services (3 unités)
Vue d'ensemble
Santé : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
Trimestres : Automne 2013, Hiver 2014
Chargés de cours : Levesque, Yvan (Fall) Levesque, Yvan (Winter)
Prerequisite: CHLC 351
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 unités)
Vue d'ensemble
Santé : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Trimestres : Automne 2013
Chargés de cours : Zowall, Hanna (Fall)
Corequisite: CHLC 351.
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CHLC 415 Foundations of Legal & Ethical Aspects (3 unités)
Vue d'ensemble
Santé : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Trimestres : Hiver 2014
Chargés de cours : Guay, Helene (Winter)
Corequisite: CHLC 351.
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CPRL 221 Professional Communication and Networking (3 unités)
Vue d'ensemble
Relations publiques : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Trimestres : Automne 2013, Hiver 2014, Été 2014
Chargés de cours : Delorme, Bruno; Walsh, Brendan (Fall) Delorme, Bruno (Winter) Walsh, Brendan (Summer)
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MGCR 222 Introduction to Organizational Behaviour (3 unités)
Vue d'ensemble
Tronc commun de gestion : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Trimestres : Automne 2013, Hiver 2014, Été 2014
Chargés de cours : Westgate, Chantal; Sepinwall, Sharyn; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Jaeger, Alfred M; Bataille, Christine (Fall) Bataille, Christine; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Huising, Ruthanne; Banerjee, Mallika (Winter) Rosenstein, Irving; Fraser, James K; Kim, Sung Soo (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
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ORGB 420 Managing Organizational Teams (3 unités)
Vue d'ensemble
Comportement organisationnel : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Trimestres : Automne 2013, Hiver 2014, Été 2014
Chargés de cours : Du Couturier-Nichol, Garrfield (Fall) Vough, Heather; Brosseau, Ann (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
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ORGB 421 Managing Organizational Change (3 unités)
Vue d'ensemble
Comportement organisationnel : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Trimestres : Hiver 2014
Chargés de cours : Campbell, Elizabeth; Saggers, Robert E; Bartlett, Lloyd (Winter)