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Le certificat en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement des compétences requises dans la gestion quotidienne de la prestation de services, tenant compte à la fois du volet humain et de la performance organisationnelle.
Communication (CCE) : Written and oral communication in Management (in English): emphasis on strategies for identifying, analyzing, and solving writing and speaking problems. Course work based on academic and professional communication in management.
Trimestres : Automne 2012, Hiver 2013
Chargés de cours : Menon, Nirmala Ann; Greenfield, Norma Kathleen; Pengelley, Heather (Fall) Menon, Nirmala Ann; Laver, Susan Patricia; Greenfield, Norma Kathleen; Pengelley, Heather (Winter)
Because this course uses a workshop format, attendance at first class is desirable.
Continuing Studies: requirement for the EA, AAC, and the Canadian Institute of Management.
*ou l'exemption par un examen
Comptabilité : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Trimestres : Automne 2012, Hiver 2013, Été 2013
Chargés de cours : Cohen, Thierry; Lapointe, Deirdre (Fall) Cohen, Thierry; Lapointe, Deirdre (Winter) Parent, Kevin Paul; Cohen, Thierry (Summer)
Corequisite: CMS2 500
Gestion générale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Trimestres : Automne 2012, Hiver 2013, Été 2013
Chargés de cours : Gauthier, Sylvain (Fall) Gauthier, Sylvain (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
Santé : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Trimestres : Hiver 2013
Chargés de cours : Robinson, Beverley (Winter)
Santé : The responsibility of agency management for the timely appraisal of activities. Topics include: program definition and quality of service, evaluation methods, problems and limitations of evaluation research, assessment of project feasibility, the distribution and operational uses of quality control information, internal and external points of view, politics of evaluation, relation to budgeting and to self-evaluation.
Trimestres : Hiver 2013
Chargés de cours : Amar, Michel (Winter)
Prerequisite: CHLC 500
Santé : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Trimestres : Ce cours n’est pas au programme de l’année universitaire 2012-2013.
Chargés de cours : Aucun professeur n’est associé à ce cours pour l’année universitaire 2012-2013.
Corequisite: CHLC 351.
Santé : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Trimestres : Ce cours n’est pas au programme de l’année universitaire 2012-2013.
Chargés de cours : Aucun professeur n’est associé à ce cours pour l’année universitaire 2012-2013.
Corequisite: CHLC 351.
Relations publiques : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Trimestres : Été 2013
Chargés de cours : Walsh, Brendan (Summer)
Tronc commun de gestion : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Trimestres : Automne 2012, Hiver 2013, Été 2013
Chargés de cours : Suissa, Zina; Fraser, James K; Rosenstein, Irving; Hewlin, Patricia; Sepinwall, Sharyn; Yao, Yongheng (Fall) Yao, Yongheng; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Huising, Ruthanne; Noh, Sung Chul; Banerjee, Mallika (Winter) Sepinwall, Sharyn; Rosenstein, Irving; Fraser, James K (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
Comportement organisationnel : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Trimestres : Hiver 2013, Été 2013
Chargés de cours : Brosseau, Ann; Du Couturier-Nichol, Garrfield (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
Comportement organisationnel : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Trimestres : Automne 2012, Hiver 2013
Chargés de cours : Campbell, Elizabeth (Fall) Saggers, Robert E; Bartlett, Lloyd (Winter)
3 unités parmi les cours suivants :
Gestion générale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Trimestres : Automne 2012, Hiver 2013, Été 2013
Chargés de cours : Gauthier, Sylvain (Fall) Gauthier, Sylvain (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
Comportement organisationnel : Basic components of effective health and safety policies, programs and current legislation (CSST, WHMIS, safety committees) focusing on proactive management to ensure employees have clearly defined accountabilities for accident prevention: hazardous materials, loss prevention, workers' compensation claims, employee assistance plans, work life quality, preventative health issues, and ergonomic standards.
Trimestres : Automne 2012
Chargés de cours : Robinson, Beverley (Fall)
Systèmes d'information : Accounting cycles and information flows and the systems that manage those flows. Principals of systems development and data management as relates to accounting information. Relationship between accounting applications and transaction processing systems. Practical experience with accounting packages.
Trimestres : Automne 2012, Hiver 2013, Été 2013
Chargés de cours : Nizami, Tariq (Fall) Nizami, Tariq (Winter) Nizami, Tariq (Summer)
Comportement organisationnel : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Trimestres : Hiver 2013, Été 2013
Chargés de cours : Brosseau, Ann; Du Couturier-Nichol, Garrfield (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.