News
How shame and guilt can be used to your advantage in marketing
Published: 11 December 2014
By DaHee Han
There are ways to ensure marketers are not fumbling in the dark when it comes to getting the most out of using emotion in their marketing campaigns. From billboards and adverts to their company website, my research shows that emotions such as shame and guilt can be used to create a favourable response from consumers.
... This is what my own research at Desautels Faculty of Management, carried out with Indiana University and the University of Washington into more than 250 consumer responses, found to yield the greatest results.
Read full article: , December 10, 2014
Feedback
For more information or if you would like to report an error, please web.desautels [at] mcgill.ca (subject: Website%20News%20Comments) (contact us).