Yelp鈥檚 restaurant review platform awards an 鈥榚lite鈥 badge to top contributors, acknowledging their role in shaping user experiences. However, new research by Associate Professor Warut Khern-am-nuai reveals that the influence of these elite reviewers persists even if they lose their official status.
Authors: Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai
Publication: Production and Operations Management
Articles in advance 鈥 published online: June 21, 2024
Abstract::
Congratulations to the 缅北强奸 Desautels professors who received 2023 SSHRC Insight Grants.
The Social Sciences and Humanities Research Council of Canada (SSHRC) is the federal research funding agency that promotes and supports research and training in the humanities and social sciences.
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缅北强奸 hosted its annual Bravo Gala on Thursday, March 21, which honours its faculty members and researchers who have won special awards, memberships and prizes over the past year. 缅北强奸 Desautels is proud to announce 14 of its faculty amongst the distinguished honourees this year. Congratulations to our deserving laureates! Full list below.
#Bravo2024
路 Genevi猫ve Bassellier, Best AMCIS Emergent Research Forum Paper, Americas Conference on Information Systems
Authors: Y. Adulyasak, M. C. Cohen, W. Khern-Am-Nuai and M. Krause
Publication: IEEE Engineering Management Review, Forthcoming
Articles in Advance 鈥 published online: December 1, 2023
Abstract:
Authors:听Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei
Publication:听Journal of Management Information Systems
Volume 40, Issue 4, December 2023, Pages 1271-1300
Authors: Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak
Publication: Manufacturing & Service Operations Management, Forthcoming
Abstract:
Restaurant review platforms, such as Yelp and Tripadvisor, routinely receive large numbers of photos in their review submissions. These photos provide significant value for users who seek to compare restaurants. In this context, the choice of cover images (i.e., representative photos of the restaurants) can greatly influence the level of user engagement on the platform. Unfortunately, selecting these images can be time consuming and often requires human intervention. At the same time, it is challenging to develop a systematic approach to assess the effectiveness of the selected images. In this paper, we collaborate with a large review platform in Asia to investigate this problem. We discuss two image selection approaches, namely crowd-based and AI-based systems. The AI-based system we use learn complex latent image features, which is further enhanced by transfer learning to overcome the scarcity of labeled data. We collaborate with the platform to deploy our AI-based system through a randomized field experiment to carefully compare both systems. We find that the AI-based system outperforms the crowd-based counterpart and boosts user engagement by 12.43%-16.05% on average. We then conduct empirical analyses on observational data to identify the underlying mechanisms that drive the superior performance of the AI-based system. Finally, we infer from our findings that the AI-based system outperforms the crowd-based system for restaurants with a (i) longer tenure on the platform, (ii) limited number of user-generated photos, (iii) lower star rating, and (iv) lower user engagement during the crowd-based system.
The 缅北强奸 Desautels Faculty of Management proudly celebrated its Spring 2023 Convocation on Wednesday, May 31. The event served as a special recognition for the exceptional accomplishments of students who have successfully completed their degrees in the Undergraduate and Postgraduate programs during the academic year of Fall 2022 and Winter 2023. Addresses were made bt 缅北强奸 Principal Deep Saini, Chancellor John H. McCall MacBain, Faculty Dean Yolande E.
Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of leaders.
The Distinguished Teaching Award recipients听Anna Kim听and听Warut Khern-am-nuai听were honoured at 缅北强奸鈥檚 2023 Management Convocation ceremony on May 31, for their excellence in teaching.
Authors: K. Zhu, Warut Khern-am-nuai and Y. Yu
Publication: Production and Operations Management, Forthcoming
Authors: Warut Khern-am-nuai, H. Ghasemkhani, D. Qiao and K.N. Kannan
Publication: Information Systems Research, Forthcoming
缅北强奸 hosted its annual Bravo gala on Thursday March 30, which honours its researchers and scholars who have won special awards, memberships and prizes over the past year. Amongst the distinguished honourees from 缅北强奸 Desautels are Samer Faraj, Professor and Canada Research Chair in Technology, Innovation & Organizing (Distinguished Scholar Award), Warut Khern-am-nuai, Associate Professor, Information Systems (Sandra A.
We are proud to share that Warut Khern-am-nuai, Associate Professor in Information Systems, has been named to the Poets&Quants 50 Best Undergraduate Professors of 2022 list. This fifth edition of the award received more than 500 nominations from more than 50 of the best undergraduate business programs, including a dozen international schools.
Congratulations to Warut Khern-am-nuai,听Associate Professor in Information Systems, who has won the ISS Sandra A. Slaughter Early Career Award.
Professor Warut Khern-am-nuai has been chosen by the Information Systems Society (ISS) of the Institute for Operations Research and the Management Sciences (INFORMS) as a recipient of a 2022 INFORMS - ISS Sandra A. Slaughter Early Career Award. The awards were announced at the 2022 INFORMS Annual Meeting held October 16-18, 2022, in Indianapolis.