�山ǿ�� News - Steven Kramer

A secret antidote to managerial favoritism

webfull — Tue, 09 Jul 2019 19:16:47 +0000

A recent blog post by Steven Kramer (BCom’97), CEO at WorkJam, explores how technology can be leveraged to avoid the pitfalls of managerial favoritism in the workplace. The benefits of doing so would be manifold, including improved employee engagement and retention, according to Kramer.

Published: 9 July 2019

Desautels Global Expert: Steven Kramer

webfull — Tue, 06 Mar 2018 16:51:50 +0000

Steven Kramer, BCom’97, President & Chief Executive Officer of WorkJam

Thursday, March 1, 2018

Guest Lectures in Technological Entrepreneurship with Prof. Michael Avedesian

Published: 6 March 2018

3 Ways IT Can Solve Retail’s Labor Challenges

webfull — Tue, 12 Jan 2016 15:47:31 +0000

Retailers are stuck between a rock and a hard place. On top of growing competition, retailers now have to deal with new, challenging regulations and rising wages. Many retailers are struggling to keep up due to their heavy reliance on traditional, manual and top-down employee management processes. Luckily, retailers are starting to realize that operating with such outdated processes won’t cut it anymore, and more companies are turning to tech-driven solutions to help lower labor costs, drive increased sales and reduce employee turnover.

Published: 12 January 2016

Reinventing the Face of Your Frontline Through Digital Recruitment

webfull — Wed, 19 Aug 2015 15:20:52 +0000

When it comes to retail, there's one aspect of the customer experience that's substantially more influential than the rest: frontline employees. Because they're often a customer's first touchpoint with a retailer and interact with customers directly on a regular basis, frontline employees act as brand ambassadors who can easily make or break the customer's shopping experience.

Published: 19 August 2015